Privacy Policy

Overview

At Cinear, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered audio description platform. We are committed to protecting your personal information and your right to privacy.

Information We Collect

Personal Information

• Email address (when you join our waitlist or create an account)
• Name and company information (for business accounts)
• Billing information (processed securely through third-party payment providers)

Usage Information

• Log data (IP address, browser type, pages visited)
• Platform usage analytics (features used, processing time)
• Cookies and similar tracking technologies (see our Cookie Policy)

Content Data

• Video files uploaded for audio description processing
• Generated audio descriptions and related metadata
• Project settings and preferences

How We Use Your Information

• To provide and maintain our audio description services
• To process your content and generate audio descriptions
• To communicate with you about your account and our services
• To improve our AI models and service quality
• To comply with legal obligations and industry standards
• To send marketing communications (with your consent)

Data Security

We implement industry-standard security measures to protect your information:

• End-to-end encryption for content uploads and processing
• Secure cloud storage with regular backups
• Access controls and authentication protocols
• Regular security audits and monitoring

Content Ownership & Retention

You retain all ownership rights to your uploaded content. We only process your content to provide our services. Your content is:

• Automatically deleted from our processing servers after 30 days
• Never used to train our AI models without explicit consent
• Never shared with third parties except as required for service delivery
• Immediately deletable upon account termination

Third-Party Services

We work with trusted third-party services to provide our platform:

• Cloud infrastructure providers (AWS, Google Cloud)
• Payment processors (Stripe)
• Analytics services (Google Analytics)
• Email service providers (for communications)

Your Rights

You have the right to:

• Access your personal information
• Correct or update your information
• Delete your account and associated data
• Export your data in a portable format
• Opt-out of marketing communications
• Restrict processing of your information

GDPR Compliance

For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). We process your data based on legitimate interests, contract fulfillment, legal obligations, or your consent. You have additional rights under GDPR including data portability and the right to lodge a complaint with supervisory authorities.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we will provide additional notice via email.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: